Case Study I

Name: XXX Manufacturing, Co Ltd
Thailand Product: Manufacture of  electro-deposition coated parts
Contact1: Mr. XXX(ManagingDirector)
Contact2: Ms. XXX(Vice ManagingDirector)
Project1 :IATF16949:2016 system establishment
Project2: IATF16949 system established
Project Duration: 15 days
Project kickoff:  2019

Field: Electrophoretic coating for the automotive industry, focusing on corrosion resistance and strict standards.
Requirement: Must comply with IATF 16949 certification to meet customer requirements.
Service Provider: YCM’s parent company, Hangzhou Yunxiang Enterprise Management Co., Ltd., provided expert consultants.
Goal: Applied IATF 16949’s automotive framework for the implementation process.

1. Design of organizational structure and organizational rights and responsibilities,
2. Management system training, internal auditor training,
3. Risk control training based on a process approach, using a process approach specific to the automotive industry,
4. Training on documented standards and implementation. Special attention is paid to the training of the five core tools. For example, in the company's product process,
5. Performance of internal audits, corrective and preventive actions, management reviews
6. Management review training
7. Preparatory activities before the audit, especially some language communication skills and question answering skills.

Day 1: A system architecture assessment is conducted through on-site communication and gap analysis with IATF16949 standards. It was discovered that non-automotive products had inconsistent sampling inspection standards.
Days 2-3: Comprehensive staff training on the IATF16949 standard, focusing on key cases from the automotive industry.
Days 4-10: The 16949 file architecture system is established, including processes like manufacturing and quality assurance.
Days 11-14: Internal audits, corrective actions, and auditor training are conducted.
Day 15: A management review assesses system performance and improvement suggestions to meet customer expectations.

1. The company undergoes continuous certification with annual pre-audit consulting and coaching.
2. New tools like V6.3, V6.5, and statistical techniques (DOE) for electrophoresis chemistry optimization are applied.
3. Business has rapidly grown, especially as domestic OEMs enter the Thai market, increasing demand for surface treatment.
4. The domestic supply chain seeks local raw materials to reduce costs.
5. IATF16949 certification enhanced the company’s competitiveness, leading to a 30% increase in market share in Thailand.

1. Ongoing follow-up courses for new employees
2. Document optimization, especially APQP and other documents implemented according to the requirements of new customers and projects.
3. Document review and improvement each year beforethe annual audit
4. Problem-solving for some special management projects.